Reference

Open Your hbo9x Privacy Choices

Q: Can I ask for a copy of my stored personal data?

Yes. Contact live chat during 09:00 to 23:00 WIB or email privacy@hbo9x.xyz from your linked email address. We verify your identity before preparing account, wallet, cookie, and support records connected to you.

hbo9x keeps account data, wallet records, cookie choices, and device security checks in one privacy flow, so you know what we collect before you explore Lightning Roulette, Ganesha…

DANA wallet contextOVO privacy recordGoPay account matchQRIS transaction trace

Browse lobby Read FAQ

Explore How Privacy Rules Apply

hbo9x Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Clear account handling matters before you add funds or open the lobby. This Privacy Policy explains how we collect your name, phone number, email address, login time, IP address, device details, cookie settings, and wallet references connected to DANA, OVO, GoPay, and QRIS. We use that

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data to create your account, protect sign-ins, match wallet activity, confirm withdrawal requests, answer privacy questions, and keep records required for service operation. Your ability to use account and wallet services depends on local law, and some privacy rights may also depend on local law. We
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do not sell your personal data. We share limited data only with service partners that help run account security, wallet reconciliation, customer support, and technical hosting under instructions from us.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Start a Privacy Request Quickly

Fast privacy help should not require you to search through the lobby. Use live chat from 09:00 to 23:00 WIB, email privacy@hbo9x.

Live Chat Open the chat bubble between 09:00 and 23:00 WIB and choose Privacy Request. We confirm your account details first, then route the case to the team handling data access, correction, or deletion questions.

Email Request Send your request to [email protected] from the email linked to your account. Include your username, the data topic, and whether the question involves DANA, OVO, GoPay, QRIS, cookies, or device access.

Account Center After sign-in, go to Account > Help > Privacy Request. This path attaches your account ID to the case, which helps us check identity without asking you to repeat wallet or device details.

DATA PRACTICE

Check What We Keep and Remove

Practical privacy controls sit close to account security. We separate profile data, wallet records, cookie choices, support messages, and device logs so each request can be checked against the right record.

Account Profile

We keep the details you provide during account creation, such as username, phone number, email address, and sign-in credentials. These records help us verify you before a privacy change or wallet-related request is processed.

Wallet Records

DANA, OVO, GoPay, and QRIS references are stored as transaction records, not as open access to your wallet app. We use them to match deposits, assess withdrawals, and answer account privacy questions.

Cookie Choices

Cookies help keep your session active, remember language settings, and measure site errors. You can clear cookies in your browser, though you may need to sign in again and reset your privacy preferences.

Device Security

We log device type, browser, IP range, and sign-in time to spot account access that does not match your normal pattern. If something looks unusual, we may ask for extra verification.

Retention Checks

We keep personal data only as long as needed for account service, wallet records, security checks, support history, and legal record duties. When a record is no longer needed, we remove or anonymise it.

Change Requests

You can ask us to correct profile details, access stored personal data, or request deletion. We verify your account first and explain if some wallet or security records must stay for a limited period.

Browse Common Privacy Policy Questions

Your privacy questions often come up before you open an account, add funds, or return on a new device. We answer the main points here in plain language: what data we collect, why wallet references matter, how cookies work, when we share data, and how you can contact us for changes.

We collect the details needed to create and protect your account, including username, email address, phone number, password record, sign-in time, IP address, and device details. Wallet references are added when you use DANA, OVO, GoPay, or QRIS.

We connect wallet references to your account so deposits and withdrawals can be matched to the right person. The record helps support check a DANA, OVO, GoPay, or QRIS issue without asking for unrelated personal data.

Yes. Contact live chat during 09:00 to 23:00 WIB or email [email protected] from your linked email address. We verify your identity before preparing account, wallet, cookie, and support records connected to you.

Yes. Sign in and use Account > Help > Privacy Request, or contact live chat. We may ask for account proof before changing contact details, because those details protect sign-in access and wallet requests.

We share limited data with service partners that help run hosting, account security, wallet reconciliation, support tools, and technical checks. They may handle data only for our service tasks, and we do not sell your personal data.

Cookies keep your session active, remember basic settings, and help us detect site errors. You can clear cookies in your browser settings, but the site may ask you to sign in again and reset preferences.

You can request deletion through live chat, email, or Account > Help > Privacy Request. We verify you first, then explain what can be removed and what may need to remain for wallet, security, or legal records.

Open Your hbo9x Privacy Choices

Start a Privacy Request Quickly

Check What We Keep and Remove

Account Profile

Wallet Records

Cookie Choices

Device Security

Retention Checks

Change Requests

Browse Common Privacy Policy Questions

01 What personal data does hbo9x collect when I open an account?

02 Why do you connect wallet records with my account?

03 Can I ask for a copy of my stored personal data?

04 Can I correct my phone number or email address?

05 Does hbo9x share my data with other companies?

06 How do cookies affect my privacy choices?

07 Can I ask you to delete my account data?

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